Terms and Conditions

CLAUSE N ° 1: OBJECT
This document constitutes a contract that governs the general conditions of sale of the products marketed by VDA Europe SAS (“Vignes des Andes”), whose tax address is: Immeuble Medissimo, 8 Rue Jeanneret. 78300 Poissy, France, email: online@ladolfinawines.eu. Any order for products placed on the site by a customer implies the express and unreserved acceptance of these conditions.

CLAUSE N ° 2: PRODUCTS
Vignes des Andes intends to sell wines under the name “La Dolfina Polo Wines” through its website. The products presented on the site are available. In the exceptional case in which Vignes des Andes is not in a position to deliver the purchased product, it will inform the customer immediately and the customer can choose between buying another product in the online store or canceling their purchase. To place an order, the customer must click on the photo of the product and then choose the desired quantity and finally “add to cart” or “buy”. All products are sold per box of 6 and not per unit, unless otherwise specifically indicated.

CLAUSE N ° 3: PRICE, BILLING, PAYMENT METHODS

· 3.1 The prices indicated are those shown at the time of order. They are expressed in Euros and calculated with all taxes included. They do not include shipping costs, which are added at the time of finalizing the purchase in Check out. Vignes des Andes may modify its rates at any time, however it undertakes to invoice the products purchased at the price indicated at the time of order.

· 3.2 An invoice is created for every order and will be sent to the customer. All claims must be sent to Vignes des Andes within 7 calendar days after receiving the products. After this period, they will be considered as definitely accepted.

· 3.3 The payment of orders is made: either by credit card or by bank transfer or by deposit in account, in case it is so stated. Vignes des Andes reserves the right to suspend any order or delivery in the event of refusal of authorization by financial organizations. It also reserves the right to refuse a delivery if a customer had an outstanding balance due from a previous order.

CLAUSE N ° 4: DELIVERY
Delivery is made through a transport company. The delivery time indicated at the time of the order is given as an indication and is not guaranteed by Vignes des Andes. Any reasonable delay in the delivery of the products may not give rise to an economic compensation or to the cancellation of the order. However, Vignes des Andes will do its best to ensure that the products are delivered within the indicated deadlines, that is, less than a week after receiving confirmation of the entire payment. In the event of missing or damaged merchandise during transportation, the buyer must make reservations to the carrier and inform Vignes des Andes immediately and in any case within 7 days of receipt, by email.

CLAUSE N ° 5: RIGHT OF WITHDRAWAL
The buyer has a period of 7 days to return the products that have not satisfied him at his expense. This period runs from the receipt of the order. The products must be sent without damage and in perfect condition to the address of the warehouse of origin. VDA Europe SAS will reimburse the amount corresponding to the value of the product.

CLAUSE N ° 6: PROTECTION OF MINORS
In accordance with the law that stipulates that the sale of alcohol to minors under 18 years of age is prohibited, the buyer agrees when placing his order online only if he is over 18 years old at the time of purchase.

Alcohol abuse is dangerous for health.